Privacy Policy

Last updated: 10 September 2026

This Privacy Policy explains how Aggarwal Hospital handles information submitted through this website. We aim to collect only information needed to respond to enquiries, arrange appointments and support patient communication.

Information you may provide

Depending on how you use the website, you may provide your name, phone number, preferred appointment date and time, appointment type, message, service preference, feedback, rating and name or initials.

Please avoid submitting passwords, payment details or unnecessary sensitive medical information through website forms or WhatsApp.

How we use information

• To respond to enquiries and appointment requests.
• To coordinate in-person or online consultations.
• To contact you about the details of a request.
• To review feedback and improve hospital services.
• To maintain website security and technical operation.

WhatsApp and other services

When you choose a WhatsApp link, WhatsApp opens as an external service operated by Meta. Information sent through WhatsApp is also subject to WhatsApp’s own terms and privacy policy. The hospital does not control how an external service processes information after it leaves this website.

When information may be shared

Information may be accessed by authorised hospital staff who need it to handle your request. It may also be processed by website hosting, communication or technical service providers when necessary to operate the website. We do not sell personal information.

How long information is kept

Information is kept only for as long as reasonably necessary for the purpose for which it was submitted, to communicate with you, to maintain records where required, or to address legal, safety and operational needs. The appropriate retention period may differ for appointment, feedback and clinical records.

Children’s information

If you submit information about a child, you confirm that you are the child’s parent or legal guardian, or are authorised to act for them.

Your choices and requests

You may contact us to ask about information submitted through this website, request correction of inaccurate information, or ask a question about its use. Where consent is the basis for processing, you may ask to withdraw it; withdrawal may affect our ability to complete the related request.

Security

We take reasonable steps to protect information. However, no website, email or messaging service can guarantee complete security. Do not use this website or WhatsApp for a medical emergency.

Cookies and technical information

The website may receive basic technical information through hosting and browser operation, such as a request’s time, device or browser details, and security logs. We do not use this website to sell personal information or run advertising profiles.

Contact us

For privacy questions or requests, contact Aggarwal Hospital:

Email: care@aggarwalhospital.com
Phone: +91 85680 69635
Address: Near St. Xavier’s School, Bye Pass Road, Rampura Phul–151103